One thing I love about being an all cash pracice is that I get to set my own rules. When I set my own rules, it’s always my own butt that is on the line if something goes wrong, which it rarely does… and when it does, I have the where-with-all to make it right. That’s all because to me, it’s about relationship… or as I recently read in a church flyer… covenant, not contract.
Contracts are based on distrust and because of this distrust, can be cancelled at any time by either party. It’s why the insurance industry sucks. Its a conract between you and them. They don’t like that you have health issues, so they can cancell or change their contract… it’s happening all over the industry right now. The people don’t like it, but can you blame the insurance company?… They’re a business, they need to make a profit to stay solvent, so they change their contracts to meet the demands of the times in order to do so.
Those who utilize contracts commonly have a weave of distrust sewn throughout their entire life. It hits their marriage, their friends, they find it hard to trust anyone because they know full well, if they missed the fine print, they’re screwed…royally… It’s why people don’t trust lawyers, for example. They’re always thinking, “what am I missing?” or “what has this person thought of and included, that I didn’t?”
But we work in convanent; a relationship. It is built on trust. It’s the way business should be done. It’s old school, done with a handshake and looking into someone’s eyes and knowing full well that the other person is going to follow through on what they say they will. And the understanding that life isn’t perfect and doesn’t always happen the way it’s planned. But if that occurs, each party will make good and make things right.
It’s why we don’t have you sign a contract. I trust that you’ll be paying our fee and you trust that we will provide the services we say we will. Also that you are free to leave if we don’t provide the services we say we will, or if you find it unsuccessfull. There is no lock-down, brazillian jiu-jit-su arm bar that you have to fight out of… The door is over there…
It’s also why so many of our folks stick around for years on end. We do what we say we will do and provide what we say we will provide. It’s folks like you that make it all possible, because you understand relationships.
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